FEATURES & INTEGRATIONS

Our product suite and APIs are our expertise, so you can focus on what matters most to you

Job Offers & Scheduling
Job scheduling.

Create jobs for assignment immediately or schedule jobs for a future time.

Status updates & actions.

Users can update and track job statuses from their own mobile, web or API.

Multiple appointments per job.

For jobs that require multiple visits or people to complete a workorder.

Pickup & dropoff locations.

Jobs with multiple stops or deliveries with different pick-up and drop-off locations.

Job offer filtering and sending.

Job offer filtering and sending. Find the best users to send an offer or appointment to based on your objectives.

Expiring or group offers.

Send an offer to groups of workers or in sequence based on response, expiration or first-pick.

Pre-acceptance permissions.

Optionally hide specific job details until the job is accepted by a user.

Recurring jobs.

For jobs or appointments that need to be scheduled and completed on a recurring basis.

Organization & user-level availability.

Track hours of availability based on jobs and schedules for users and teams.


Users & Location
Full profile management.

Manage contact and user information for customers, field users, admins and dispatchers.

Role-based permissions.

Set access permissions by role from device-type to data limits.

User types.

Specialized profiles and data collection for providers and customers to optimize workflow.

Multi-tenant & parent orgs.

Give team managers and subcontractors full control of their team, and only their team.

Current & historical location.

See where your field users are at any moment and access historical.

Interval-based location tracking.

Set specific time intervals to ping user location, or set to client application.

Provide live ETA.

Show your customers when a provider is arriving based on current location with one simple mobile interface.

Collect & aggregate feedback.

Allow customers to rate providers and vice-versa with meaningful analytics and performance indicators.

Instant messaging.

Desktop users can communicate with users in the field via team instant messaging.


Activity & Attachments
Travel & time tracking.

Every mile of travel and job duration is stored to the record.

Activity event records.

All history, status updates, actions, edits and communications are saved for each job.

User & job history.

Keep track of history of all user activity and jobs for more concise relationship management.

File attachments.

Attach images, documents and other files to jobs or users to keep information centralized.

Photo & video processing.

Automatic image processing, cropping options and video encoding for easy storage and access.

Invoices & estimates.

Create invoices and estimates with line-items and track payment to completion.

Email billing documents.

Send invoices and estimates by email and receive acceptance from the customer.

Job notes.

Attach notes to a job for private use or to share with customers.

Call & message tracking.

View the complete history of all interactions between providers and customers.


Notifications & Customizations
Event-based notifications API.

Full management of triggers and actions for every type of notification.

Notification templates.

Design your own email templates and message content, or customize presets to fit your brand.

Push, SMS & email support.

Communicate to your users with various message type options to best fit each customer.

Customized job workflows.

Set job statuses and templates that fit your unique organizational procedures.

Custom fields for users & jobs.

Track the information that matters in user profiles and jobs.

GUI-based branding customizations.

Drag, drop and click to add or edit fields or utilize our API.

Per-job user alerts.

Specify alert types for each job to limit unnecessary noise and ensure messages are received.

Notification re-routing.

Automatically route or resend notifications to ensure they reach your customers.

Plug in to what works.

Dozens of pre-built integrations and beautiful documentation for you to build customized experiences.


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